©
Default Header

Hospitality and Hotel Management Services




Benefit from our vast experience in hotel management services and the day to day organisation of your hotel. Our team have made their names several times over in the hotelier industry so you can be certain you are in safe hands. We can lead or delegate when necessary, our hospitality management services are given in ways intended to regulate and boost the overall performance of your business.


Our Hotel and Hospiality Management Services Include;

 


SALES

Whether you are wanting to sell to past, present or potential guests our sales system will enable us to focus on improving market share, we know who to talk to, how to talk to them and essentially how to increase your sales.

MARKETING

We appreciate you have a hectic time running the operation day to day, we also know it is a very competitive world out there. Marketing takes imagination, determination and persistence we will ensure your marketing budget achieves your aims through working with your online, print, promotion and Social Media strategies to give you a significant return on investment.

BRANDING


All of our clients have the option to be advertised on the Lester Hotels website and loyalty scheme, we have strong experience in identifiable brands, to underpin coherent marketing and the essential positioning strategy. We appreciate the importance of choosing the right brand for you. 


HUMAN RESOURCES AND TRAINING


Our colleagues are our most important asset and we show it by investing in individual training programmes and supporting team members to gain new skills and broaden their knowledge base. We provide team training from hotel processes through to reception training and cross selling workshops. 


PURCHASING AND STOCK CONTROL


A single hotel can never purchase as effectively as one within a group. Buying power, group discounts, forensic cost evaluation and reviews of best practice are our speciality. We have preferred partners in place for all purchasing needs.
FINANCIAL MANAGEMENT


You need timely and consistent financial information at your fingertips in order to make good decisions. We provide a conscientious, prescriptive reporting procedures, interrogate reports and track performance through all aspects of your business. 


CONSULTANCY


Individual one-to-one mentoring sessions with the chairman are also available. Simon passionately believes in developing businesses through people but he is also a "tactical marketer" who believes in the philosophy that people should work smarter not harder!


HEALTH AND SAFETY 


We are aware of our legal and moral responsibility for the safety and wellbeing of our guests and our people. Every hotel operated by Lester Hotels is audited twice a year by an external independent Risk Management company and a Corporate Health check Pack together with an Action Plan produced.
In addition to the audit every hotel has a Colleague Safety Committee which meets regularly to review Health & Safety across the property.
Safety Checklists operate across each hotel detailed what must be done on an hourly, weekly, daily, monthly, etc. basis and by whom and these are then signed to show the action has been performed, any further actions noted, and checklists are regularly audited.












Hospitality and Hotel Management Services



If you would like to hear a little more about the hospitality and hotel management services provided by Lester Hotel Management, please contact Info@lesterhotels.com or alternatively call our head office on: +44 (0) 845 688 4001.





Copyright
 
   

 

 
     
Contact Us
 
Hotel Locations
Social
 
   

St Johns House, The Walk
Potters Bar, Hertfordshire
EN6 1QQ

Tel: +44 0845 688 4001
Email: info@lester.co.uk


 

Nant Ddu Lodge & Spa
Cwrt Bleddyn Hotel & Spa
Ramada Leicester Stage
Ramada London Finchley
Ramada Hatfield
Ramada Resort Dundalk




Best Rate Guarantee
 
 
   

 

 

+44 (0)845 688 4001
POSTCODE EN6 1QQ